Exertis Unlimited Case Study

The Supply Chain Consulting Group Complete Warehouse Review Project For Exertis Limited

Exertis Unlimited (Formerly Computers Unlimited) is one of Europe’s largest and fastest growing technology distribution and specialist service providers. The company partners with 350+ global technology brands and over 20,000+ resellers, e-commerce operators and retailers across Europe. 

The UK warehouse facility in Radlett, Herts was opened in 2006 to service the needs of the UK market which at the time was predominantly pallet and bulk movements. However, since the facility was opened Exertis Unlimited has seen significant sales growth, and an increasing change in their order profiles from B2B professional products to mixed orders of more consumer-focused products.  

Exertis Unlimited selected The Supply Chain Consulting Group (SCCG) to undertake a total review of their warehouse operations with the specific objective of reconfiguring the existing facility to reflect the order profiles, whilst reducing operating costs and providing capacity for growth. 

The SCCG team of Specialist Supply Chain and Logistics Consultants firstly established the baseline metrics of the current operation to provide a benchmark against each optimised solution to be considered. Using supporting data the team then modelled a series of potential solutions against the business profile and existing site. These solutions included wide-aisle racking with carton shelving, wide-aisle racking with vertical carousels and also wide-aisle racking with horizontal carousels. With each option the layout and location of each functional area (packing, RMA, goods-in, despatch etc) were also redesigned to ensure the work-flow was fully optimised, with inefficient movement reduced and safety maximised.

Each option was designed, with a full assessment of operating and capital costs, and compared back to the baseline metrics of the current operation. All options were then presented to the Exertis Unlimited management team, with a full rationale of the logic and benefits. Once the final solution had been agreed, SCCG provide detailed CAD drawings, along with SOPs, WMS functionality requirements and an implementation plan. 

“We chose The Supply Chain Consulting Group based on their reputation and proven track record in warehouse design and optimisation. They took care to listen and understand our business needs and reconfirm those needs back to us before pitching solutions. This approach stood them apart from other consultancies we spoke with. We were really impressed with the clarity and scope of options presented to us. We decided to utilise horizontal carousels and wide-aisle racking as this option provided a quick ROI through significantly reduced operating costs, but also increased our storage area threefold. The result of this meant we could easily accommodate our existing requirements and have significant space available to accommodate our growth targets.” Mark Rennie – Operations & IT Director 

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