Benchmarking Logistics

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Performance measurement is essential but used wrongly it can encourage wrong behaviours and perpetuate silo-based decision making. 

Benchmarking is referred to as the process of comparing performance; it is a concise form of performance measurement which not only externally evaluates the individual performance of companies against each other; but also uses the same analysis to determine the performance of different operations within the same company.

Identifying high-performance, and best-in-class operations and analysing how these are best achieved – Benchmarking can be useful data to collate, in particular to help companies better understand how their operations compare to their competition.

Whilst Benchmarking serves as a critical performance indicator within logistics and supply chain operations, such comparisons of course need to be analysed in context. Take for example when examining performance of logistics costs, as % of sales, overall cost is perceived as the average selling price as much as by logistics costs, of which both need to be fairly assessed. Accurate Benchmarking can help a business to determine whether it best to base comparisons on a cost per unit or cost per case, basis.

Our approach to benchmarking

  • Build up a model of what the operation should cost based broadly on current practices
  • Compare this to the actual cost and identify key areas of variance
  • Understand the drivers behind these differences and whether change is possible or desirable
  • Introduce competitor measures where appropriate to build context; create an understanding of the key differences compared to competitors (e.g. delivery frequency, singles vs case picking etc.)

Key Performance Indicators (KPIs) should:

  • Be commensurate to the scale and type of operations
  • Have a strong identifiable relationship to costs and / or other metrics aligned with company goals
  • Not be too numerous – concentrate on key indicators
  • Not incur undue cost / effort in measuring and reporting

You should take care to consider how all the performance measurements in the business interact to move the company towards its goals. The Supply Chain Consulting Group have successfully established effective performance measurement regimes in new and existing operations across the UK and Europe.

Think the SCCG team are the right fit for your business?
Drop us a line today and lets improve your operation efficiency.


Building transport, inventory and location strategies around your customer service goals. Developing a logistics infrastructure that meets your business goals.

Our knowledgeable Supply Chain Consultants have built Cost-to-Serve models to allow companies to unlock hidden profit potential by understanding the costs involved in serving specific customers and products. Understanding each clients’ individual priorities and the specific complexities of each business; The SCCG team carefully utilise specific models, in order to custom-build solutions for each client.

Synonymous with Supply Chain is Inventory Optimisation, for which our Supply Chain Consultants use ‘Inventory Modelling’ to establish the correct level of stock for any given situation – balancing the need to maintain a high-level of customer service with the desire to minimise working capital.

As part of the Global Supply Chain – Import, Export and Logistics – is the part of the supply chain processes that plans, implements, and controls the efficient, effective forward and reverse flow and storage of goods, services, and related information between the point of origin and the point of consumption in order to meet customs and customer requirements.

Inventory modelling can be used to define the correct stocking policy for a large range of SKUs – for example, which SKUs should be stocked in local branches, and which should be held in one national centre.

Clients Case Studies

Weston Homes Case Study

The Supply Chain Consulting Group completes Warehouse Design and Optimisation Founded by Bob Weston in 1987, Weston Homes Plc (Weston) are a large and successful property construction company providing high specification traditional style homes, apartment blocks, large complexes; and refurbishments……
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Weidmann Case Study

The Supply Chain Consulting Group Review Warehouse Operations For Weidman Weidmann Electrical Technologies (Weidmann) are a division of the WICOR Group based in Switzerland. In the UK, Weidmann have two divisions, electrical components and a papermill for the production of……
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Warehouse Review and WMS Selection

Warehouse Review and WMS selection for a Creative Agency

Company and Project Background A creative branded merchandise agency that helps global brands build culture, awareness and meaningful connections with their customers, employees and communities across 150 countries worldwide, approached SCCG to review their current warehouse operations and systems. Objectives……
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Davis and shirtliff

Warehouse Design Project for Davis and Shirtliff

Davis & Shirtliff (D&S) is the largest water-related equipment supplier and industry leader in the East African region. Based in Kenya, D&S operates through a network of 70 different branches within the country, whilst exporting to different regional affiliates in……
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Wacoal (Formerly Eveden Group) Case Study

The Supply Chain Consulting Group Implement Standard Global S&OP Platform Wacoal (formerly known as Eveden Group) is a leading manufacturer of intimate apparel, offering various brands including Huit, Fantasie and Freya. Wacoal designs and manufactures high quality, fashion conscious lingerie……
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Volvo Group Case Study

Volvo Group Choose The Supply Chain Consulting Group Volvo Construction Equipment (a division of Volvo Group UK Ltd) has a warehouse operation in Duxford that supplies parts and equipment directly to end customers nationwide and to regional Customer Support Centres.……
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Triumph Motorcycles

Triumph Motorcycles Case Study

The Supply Chain Consulting Group Race Towards A Global Logistics Triumph Triumph Motorcycles engaged The Supply Chain Consulting Group (SCCG) to review and develop their consolidated Global freight and Logistics strategy, with the objective of engaging a single Logistics Service……
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ToffeIn Case Study

The Supply Chain Consulting Group Conducts Internal Process Review For ToffeIn  Toffeln is one of the world’s leading experts in the design and manufacture of specialist ergonomic design footwear for professionals working indoors in hygienic environments such as hospitals, kitchens,……
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Get in Touch

Call us on +44(0) 1926 430 883​

Supply chain and Logistics Specialists highly experienced in all aspects of Supply Chain and Logistics Operations, Distribution Network Strategy, Warehousing Operations, e-commerce Logistics and Warehouse and Distribution Centre Design.