“The NGK Supply Chain Manager and I reviewed several consultancies before choosing The Supply Chain Consulting Group (SCCG) to partner with us to achieve our goals. From the outset, the SCCG team asked us all the right questions and were quick to grasp the concept of what we were trying to achieve, whilst understanding the challenges. A genuine interest in our business was clearly demonstrated and they were not afraid to get their hands dirty with in depth analysis within the warehouse operation and of its processes. Communication and feedback channels were excellent as was the support during and after the project. Data were displayed in easily understood formats and the final recommendations were presented in a clear, logical and practical manner. Those recommendations have either been implemented or are scheduled to do so. I would have no hesitation working with them in future”.